Privacy Policy
Effective 08/27/2026
Resurgent Receivables LLC ("Resurgent Receivables") is a financial institution as defined by U.S. Code Ann. 15 § 6809(3)(A) (the U.S. Gramm-Leach-Bliley Act ("GLBA")) and, in the course of business, its master servicer, Resurgent Capital Services ("RCS"), may collect data from you. RCS, as master servicer of ("Resurgent Receivables"), is a financial institution under the GLBA and takes all measures required by the GLBA to protect the privacy of your data.
The Privacy Policy outlined below is applicable to information you submit to https://www.resurgentreceivables.com (the "Website"). It does not apply to information collected from other sources, including, but not limited to, off-line information collection. For general information related to RCS's collection and use of Personally Identifiable Information from any source, including the Website, please see the Privacy Notice.
If you are a California resident, please visit our California Privacy Policy.
Information We Collect
We respect your right to privacy and your right to be free from unwanted Internet intrusions. When a visitor engages with the Website, RCS, as master servicer of Resurgent Receivables, may collect personally identifying information such as name, e-mail addresses, phone numbers, website address the visitor linked to our Website from, device IP address, and other information which, when used by itself or with other data, may uniquely identify an individual person thereby making it Personally Identifiable Information. We typically collect the following types of information:
Automatic Information
RCS, as master servicer of Resurgent Receivables, receives and stores some information automatically when you interact with the Website, such as information your web browser provides to our web server. Similar to many other websites, RCS, as master servicer of Resurgent Receivables, uses "cookies" as unique identifiers that are transferred to your device which enables the Website to maintain the active user session & provide security. For more details, please see our Cookies section below.
The Help feature on most browsers will allow you to prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether. Because cookies enable you to leverage features on many websites, including this Website, we do not recommend that you disable them.
RCS, as master servicer of Resurgent Receivables, may use third-party services in order to better understand the users' needs and to optimize service and experience. These technology services help RCS, as master servicer of Resurgent Receivables, better understand the users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables RCS, as master servicer of Resurgent Receivables, to build and maintain services with user feedback. These third-party services use cookies and other technologies to collect data on users' behavior and their devices, in particular, a device's IP address (captured and stored only in anonymized form), unique device identifiers (such as device screen size and device type), browser information, geographic location (country only), and preferred language used to display our Website.
Information You Provide to Us
RCS, as master servicer of Resurgent Receivables, receives and stores information you enter on the Website. If you prefer that RCS, as master servicer of Resurgent Receivables, not collect and store information that you provide about you on the Website, please do not provide it and do not access the Website.
How We Use Your Information
RCS, as master servicer of Resurgent Receivables, will use information provided through the Website in accordance with this Privacy Policy.
Information We Share with Third Parties
RCS, as master servicer of Resurgent Receivables, may share certain information as set forth in the California Privacy Policy at https://www.resurgentreceivables.com/ccpa. You may also review the GLBA Privacy Notice for more information.
Your Choices About Your Personally Identifiable Information
Some browsers have a Do Not Track ("DNT") feature that lets you tell websites that you do not want your online activities tracked. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, ad networks, plug-in providers, and other web services you encounter while browsing to stop tracking your activity via cookies or other tracking technologies. This Website does not currently respond to DNT browser signals or mechanisms.
For additional options related to Personally Identifiable Information, see California Privacy Policy.
Cookies
A cookie is a small text file that a website sends to your computer or mobile device. We place cookies when you visit this Website. The information RCS, as master servicer of Resurgent Receivables, collects is used to make this Website function as intended and provide a more personalized experience. There are generally two broad categories of cookies: strictly necessary cookies and optional cookies.
Strictly Necessary Cookies
Strictly necessary cookies enable basic functions of this Website, such as page navigation and security. Certain aspects and features of this Website are only available by using cookies. For that reason, it is not possible to disable cookies that are considered strictly necessary. All of the strictly necessary cookies are first-party cookies. First-party cookies are created by RCS, as master servicer of Resurgent Receivables, and the information they contain, such as your IP address, is used only by RCS, as master servicer of Resurgent Receivables. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences.
Optional Cookies
RCS, as master servicer of Resurgent Receivables, also uses optional, third-party statistics, and personalization cookies to analyze Website traffic. This includes documenting online behavior, capturing engagement data, and generating reports on site usage. These cookies, in conjunction with strictly necessary cookies, allow RCS, as master servicer of Resurgent Receivables, to troubleshoot this Website when needed. If you do not allow these cookies, you may not be served relevant content. These cookies may be used by the third party to build a profile of your interests and show you relevant advertisements on other sites. Please be assured that all cookie data is anonymized, stored securely, and is solely based on the unique identification of your browser and internet device.
| Third Party | Purpose |
|---|---|
| Google Ads |
Category: Personalization RCS, as master servicer of Resurgent Receivables, uses cookies from Google Ads for website personalization. These cookies are used to gather statistics and store conversions. To read their privacy policy, click here. |
| Google Analytics |
Category: Statistics RCS, as master servicer of Resurgent Receivables, uses cookies from Google Analytics for website statistics. These cookies provide a unique identifier given to each browser to track user interactions with the Website. To read their privacy policy, click here. |
| Microsoft Bing |
Category: Personalization RCS, as master servicer of Resurgent Receivables, uses cookies from Microsoft Bing for website personalization. These cookies are used to gather statistics and store conversions. To read their privacy policy, click here. |
Browser Support
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
- For Chrome, please visit this page from Google.
- For Microsoft Edge, please visit this page from Microsoft.
- For Firefox, please visit this page from Mozilla.
- For Safari, please visit this page from Apple.
For any other web browser, please visit your web browser's official web pages.
Security
RCS, as master servicer of Resurgent Receivables, is committed to protecting your information from any unauthorized access or disclosure and uses measures to protect your information. However, no website is invulnerable, and you should also take sensible measures to safeguard your information. Like with all websites, RCS, as master servicer of Resurgent Receivables, cannot warrant or guarantee 100% security of any information you transmit through the Website.
Protections for Children
The Website is not designed for or targeted to children under the age of 18. RCS, as master servicer of Resurgent Receivables, will never knowingly solicit or collect Personally Identifiable Information from a child under the age of 18 through the Website. If it is discovered that a child under the age of 18 has submitted Personally Identifiable Information, RCS, as master servicer of Resurgent Receivables, will delete that information without further notice.
Must be Eighteen (18) Years of Age
The Website is only intended for use by adults. You may not use this Website if you are under 18 years of age.
English Version Prevails
If this Privacy Policy is translated into other languages and there is a discrepancy between the two language versions, the English language version will prevail.
Disclaimer
The Website is provided for information purposes only, and the information contained therein must not be relied on as credit or legal advice. The information contained in the Website is provided only as general information. While RCS, as master servicer of Resurgent Receivables, makes every effort to ensure the information presented is current, RCS, as master servicer of Resurgent Receivables, cannot guarantee that it is correct or complete at any particular time. Further, RCS has no control over and does not guarantee the accuracy of information available through any links contained in the Website.
Visitors to the Website should not assume that information contained in the Website is up to date or rely upon any such information for any purpose without first seeking independent advice. Your providing information to the Website does not create or result in any relationship between us and you, whether as credit advisor-consumer, attorney-client, or otherwise. Nothing contained in the Website should be construed to constitute a recommendation or endorsement by LVNV or RCS, as master servicer of Resurgent Receivables, of any product, service, or website.
Contacting Us
If you have questions or comments about this Privacy Policy, please contact RCS's Customer Care Team at 888-665-0374.
Changes to Our Privacy Policy
The Effective Date of this Privacy Policy is set forth at the top of this Privacy Policy. This Privacy Policy may be changed or updated in the future to reflect changes in legal or regulatory obligations or changes in the manner in which RCS, as master servicer of Resurgent Receivables, collects and uses Personally Identifiable Information. Your continued use of the Website after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.